Venezuela - September 2020

Situation Report

Cluster Status

Shelter, Energy and Non-Food Items (NFIs)

Reached by assistance in September


In September, there were reports that some PASIs in the border municipalities of the states of Zulia, Apure, Táchira and Bolivar, faced limitations in access to basic services (such as access to electricity, domestic gas and water, among others) and a lack of basic necessities for the returned Venezuelan population housed in these spaces, including hygiene items.

It is still necessary to increase the capacity of accommodation and attention to returnees, in line with international standards, while providing assistance to people on the move, including delivery of basic items. It is also necessary to monitor the needs of people traveling from the interior of the country towards western border municipalities.


During September, 75,859 people (59 per cent women and 41 per cent men) benefited from improved access to safe housing, energy and/or basic necessities in 10 states of the country, with the highest number of people reached in Tachira (71,416), Bolívar (1,637) and Zulia (1,108). Most of the response was focused on interventions to address COVID-19, while others were interventions focused on people with specific needs in priority communities, with special attention given to gender, age and diversity considerations.

A total of five prefabricated accommodation units (RHUs) were installed in five PASIs in the states of Táchira (4) and Miranda (1) and 1 Rub Hall in the PASI of the Passenger Terminal of San Antonio del Táchira, which allowed the extension of the accommodation capacity of these spaces, including returned Venezuelans. These PASIs can accommodate 7,936 people. Basic equipment was delivered to the coordination authorities of Tachira and Falcon for delivery to the PASIs of those states, as well as to the Caracas Isolation Center (La Guaira), with a coverage of 8,178 people. In the Simon Bolivar Social Foundation in the municipality of Caroni, Bolivar state, trainings were organized to 8 civil servants to strengthen the management of temporary housing.

The activities in community and institutional spaces and centers, including health centers, were carried out in the states of Bolívar and Táchira, reaching 57,077 people. A total of 34 RHUs were installed in support of hospitals and Integral Diagnostic Centers (IDCs), including 11 RHUs in the Central Hospital of San Cristobal (Tachira), 8 RHUs in the Simon Bolivar International Bridge (also 1 Rub Hall), and in support of IDCs in the municipalities of Pedro María Ureña (2 RHUs), Junín (3 RHUs) and San Antonio (4 RHUs), Civil Protection of San Cristobal (4 RHUs) and the fire departments of Rubio and Bolívar (2 RHUs), for data collection, sampling and preventive quarantine, strengthening their capacity. In addition, the community centers in Los Pijiguaos and Morichalito (Bolívar state), Colinas de Maisanta and Mesa de Chaucha (Táchira state) were provided with supplies.

The activities carried out in priority communities reached 2,660 vulnerable people in the states of Amazonas, Apure, Bolivar, Capital District, Miranda, Tachira, Zulia and Barinas. These activities included the delivery of 249 solar lamps in Apure and Bolívar, the distribution of basic goods, shelter kits (including blankets, mats, a kitchen set, mosquito nets and a tuff) and kits to people on the move (including a menstrual cup, poncho, blanket, mat, blue soap, mosquito nets, solar lamp, and a jerrycan), benefiting 2,411 people.


Although higher than in previous months, the response in September was lower in the country's border states, including Apure, Bolivar and Zulia.

Limited fuel supply in most states, along with lack of funding continue to be reported as the main operational challenges for outreach and access to remote locations.