Situation Report

Cluster Status

Camp Coordination and Camp Management / Shelter and NFIs

displaced pple in camps & host communities


  • More than 43,000 people remain displaced in camps and host communities. Out of the total number of IDPs, 198 Cyclone Idai-affected households (909 people) are living in four camps, where living conditions are exposing them to serious protection and health risks.

  • Those remaining in the camps and those affected and displaced people accommodated in host communities or in makeshift structures already worn out for the protracted crisis need shelter support.

  • As the winter season begins, IDPs are being exposed to cold weather and put further at risk of contracting COVID-19.

  • The COVID-19 pandemic has exacerbated the need to establish adequate hygiene facilities and handwashing stations in camps and host communities.

  • Identified health facilities in the districts do not have adequate resources and are located more than 40 kilometres away from IDP camps and main host communities, making it not feasible for IDPs to receive health care of treatment when needed.


  • Leading the Shelter/CCCM cluster, IOM has been advocating for durable solutions for displaced populations to ensure that basic needs of IDPs and host communities are addressed and included in the COVID-19 national response plan.

  • Since the beginning of the COVID-19 outbreak, IOM through its Displacement Tracking Matrix (DTM) tool, has reprogrammed its activities using innovative and remote methodology to continue monitoring mobility trends, needs and vulnerabilities of the IDPs in camps and host communities as well as health risks associated with COVID-19.

  • NGO partners have distributed second-hand clothes to all 224 households in the four camps.

  • IOM is assisting already vulnerable communities and displaced populations from protracted crisis through a new shelter intervention that will assist IDPs in camps and host communities by ensuring appropriate housing space and decongestion of displacement sites with poor living conditions, to avoid the spread of the virus and provide a dignified way of living after over one year of displacement.

  • The Government of Zimbabwe is accelerating the preparation of land and services at the new relocation site in Bumba. Further, a relocation strategy is being planned to move IDPs in July 2020. Providing technical capacity to the Government, IOM will support the relocation process and assist with camp coordination and camp management ensuring that IDPs have access to basic services.

  • Feedback mechanisms and support lines will be set up in the IDP camps to ensure protection issues are addressed, and guarantee accountability to affected populations (AAP).

  • A camp exit strategy will be put in place and land reparation conducted to ensure host communities have the appropriate space.

  • PPE and COVID-19 awareness preventive measures have been incorporated in all activities to ensure protection of both beneficiaries and program personnel.

  • The continuous remote monitoring of IDPs through DTM assessments to track  mobility,  vulnerability and needs, as well as health risks associated with COVID-19, remains a high priority. IOM is planning to conduct a baseline DTM assessment to understand the situation of IDPs in all affected areas, and will also generate information to support COVID-19 response and inform multisectoral needs.


  • There is an urgent need to ensure IDPs have access to medical services and health facilities, and to increase mental health and psychosocial support (MHPSS) tailored for COVID-19 distress for IDPs and affected communities.

  • IDPs are still in need of food since the last food distributions by the NGO World Vision in April 2020, as well as more non-food items (NFIs) such as blankets, winter clothing, soap etc. Camp coordination remains a challenge as no partner or government stakeholders have been facilitating the process.

  • Reinforced surveillance needs to be strengthened through community leaders. There is need for more COVID-19 awareness campaigns in the camps to ensure communities are educated on health and preventive measures, particularly since surrounding communities are receiving migrants’ returnees.